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Privacy policy

Privacy Notice – ENTOS


2. Personal Data We Collect

To provide our services and fulfill the purposes described in this notice, we may request the following personal data:

  • Full name

  • Shipping and/or billing address

  • Tax ID (RFC)

  • Email address

  • Contact phone number

  • Payment information (processed securely only through PayPal or Shopify Payments)

ENTOS does not store sensitive financial information such as card numbers or access passwords.


3. Purpose of Data Processing

Your personal data will be used for the following primary purposes:

  • Process orders, payments, and shipments of products purchased on our website

  • Provide personalized customer service, support, and post-sale follow-up

  • Issue invoices and tax receipts

  • Update our database and improve user experience

Secondarily, and only with your consent, your information may be used for:

  • Sending promotions, updates, or news from ENTOS

  • Statistical or internal analysis to improve our products and services


4. Protection and Confidentiality

ENTOS implements technical, administrative, and security measures to protect your information against loss, misuse, unauthorized access, or improper disclosure.

Your data is treated confidentially and accessed only by authorized personnel or third parties working with ENTOS under confidentiality agreements and applicable legal compliance.


5. Data Transfers

ENTOS does not share your personal data with third parties without your consent, except in the following cases:

  • To comply with legal obligations or requests from competent authorities

  • To carry out shipments through logistics providers (such as FedEx)

  • To process payments through secure platforms (Shopify Payments and PayPal)


6. ARCO Rights (Access, Rectification, Cancellation, and Objection)

You have the right to access, rectify, cancel, or object to the use of your personal data, as well as to revoke your consent.

You may exercise these rights by sending a request to anna@entoslingerie.com, including your full name, contact method, and details of your request.

A response will be issued within a maximum period of 15 business days.


7. Changes to the Privacy Notice

ENTOS may update or modify this Privacy Notice at any time to adapt it to legal, internal, or technological changes.

Any modification will be published on our website or communicated via email.


8. Consent

By using our website or providing your personal data by any means, you agree to the terms of this Privacy Notice.


Sincerely
LINALI, S.A. DE C.V. – ENTOS
Elegance, design, and confidentiality in every detail.